Our olive oil not quite what you expected it to be? Send it back.
At Liquido d’Oro, we only make first class olive oil. We believe our oil is amongst the best on offer in the UK and the world. Which is why we have a 100% Tasting Guarantee. If you decide you don’t like the taste what’s inside, you can simply return your bottle to us for a full refund. No questions asked. No fuss made.
Why do we have a tasting guarantee?
It’s a matter of trust. We wholeheartedly believe in our product so we’re prepared to put our money where our mouth is.
But it goes further than that. We want you to be able to trust us. To trust that whatever we make and whatever you try, our products will always be good and always be tasty.
All our oils are carefully assessed for their quality. And we’re convinced they are the best out there.
However, if you think an oil tastes differently to what you’d expected or you just don’t like the taste, then you can return it to us without any hassle whatsoever.
How does it work?
It’s pretty simple. If you’re not happy, just get in touch with our customer service team and they’ll let you know what you need to do. It might be worth having a quick read of the T&Cs below, just to make sure you haven’t thrown the packaging (or bottle) away.
T&Cs 100% Tasting Guarantee
Before you contact our customer service team, please make sure that:
The bottle(s) can be transported in their original packaging
Any free samples are included in the return with your original
Your package wrapped and ready for collection
Our 100% Tasting Guarantee is valid up until 30 days after the date of your delivery.
The Tasting Guarantee is an addition to your legal right to reclaim and does not affect any legal rights you have as a consumer.